Privacy Policy

Guardian Screens Ltd

Effective date: 4 February 2026

Guardian Screens Ltd (“we”, “us”, “our”) is a B2B trade-only supplier of bespoke made-to-measure door and window insect screens and blackout screen products. We are committed to protecting personal data and complying with the UK GDPR, Data Protection Act 2018, and PECR.

1. Scope of This Policy

• Trade-only B2B website
• Bespoke made-to-measure products
• Online ordering only
• All orders paid in full at time of order
• No credit account facilities
• Products supplied only – no installation services
• Installations carried out by independent trade partners
• We do not knowingly collect personal data from consumers or residential clients
  
  

2. Data Controller

Guardian Screens Ltd
Saxon House
Hellesdon Park Road
Norwich
Norfolk
NR6 5DR

Email: accounts@guardianscreens.co.uk
Telephone: 01603 871 421

3. Personal Data We Collect

We collect personal data relating to business representatives only:

• Company name
• Contact name
• Business email and telephone number
• Billing and delivery addresses
• VAT number (if applicable)
• Order, payment, and transaction details
• Website technical data (IP address, browser, device)

We do not intentionally collect consumer data.

4. Lawful Basis for Processing

We process personal data under:

• Contractual necessity – to process and fulfil orders
• Legal obligation – accounting, VAT, regulatory compliance
• Legitimate interests – business operations, fraud prevention, website security

5. How We Use Personal Data

Personal data is used solely to:

• Process and fulfil online orders
• Manufacture bespoke made-to-measure products
• Arrange delivery
• Process payments
• Respond to trade enquiries
• Maintain website security and functionality
  
  

6. Cookies & Tracking (PECR / GDPR)

Our website uses cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

6.1 Types of Cookies Used

Strictly Necessary Cookies

• Required for website functionality
• Enable secure checkout and payment processing
• Cannot be disabled

Analytics & Performance Cookies

• Help us understand how trade users interact with the website
• Used to improve performance and usability
• Data is aggregated and anonymised where possible

We do not use cookies for:

• Consumer profiling
• Behavioural advertising
• Cross-site marketing

6.2 Cookie Consent

• Analytics cookies are only set where consent is required
• Users can manage cookies via browser settings
• Disabling cookies may affect site functionality

Further details are provided in our Cookie Policy.

7. Data Retention

We retain personal data only for as long as necessary for legitimate business and legal purposes.

Data Type	Retention Period
Orders & invoices	Up to 6 years
Payment records	As required by law
Communications	As reasonably necessary
Website analytics	Anonymised or aggregated where possible

Data is securely deleted or anonymised once no longer required.

8. Installers & Third Parties

Guardian Screens Ltd:

• Supplies products only
• Does not provide installation services
• Is not responsible for independent trade partner installations

Installers are separate legal entities and independent data controllers.

9. Data Sharing

We may share data with trusted third parties only where necessary, including:

• Payment service providers
• Delivery and logistics companies
• IT and hosting providers
• Professional advisers

All third parties are contractually required to comply with data-protection law.

Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (where applicable)
• Object to processing
• Request restriction of processing

Requests should be sent to: accounts@guardianscreens.co.uk

11. Complaints

You may raise concerns with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113

12. Updates to This Policy

This Privacy Policy may be updated periodically.
The current version will always be available on our website.